1. General Policy:
We strive to provide high-quality career consultancy services tailored to your needs. If you are not satisfied with our services, we offer a refund policy as outlined below.
2. Eligibility for Refunds:
Refunds may be granted under the following conditions:
• Cancellation within 24 hours: If you cancel your appointment or service request within 24 hours of booking, you are eligible for a full refund.
• Service dissatisfaction: If you are not satisfied with our services, you must contact us within 3 days of the service completion to request a refund. We will assess your concerns and determine if a refund is warranted based on the circumstances.
3. Non-Refundable Items:
The following items are non-refundable:
• Initial consultation fees: if you fail to show up or cancel less than 24 hours before the scheduled appointment.
• Completed services: Once a service has been fully delivered (e.g., resume writing, interview coaching), refunds are generally not provided unless there is a substantial issue with the service provided.
• Third-party services: Any fees paid for third-party services or products (e.g., online assessments, job board access) are non-refundable.
4. Refund Process:
To request a refund, follow these steps:
1. Contact Us: Send an email to maniedutechcbe@gmail.com or call us at 6235058808 within the eligibility period.
2. Provide Details: Include your name, contact information, and a brief explanation of why you are requesting a refund.
3. Review: We will review your request and respond within 5 business days. If approved, a refund will be processed to your original payment method within 10 business days.
5. Exceptions:
We reserve the right to make exceptions to this refund policy on a case-by-case basis, depending on the nature of the issue and the circumstances involved.
6. Policy Changes:
We may update or modify this refund policy from time to time. Any changes will be posted on our website and will apply to services booked after the date of the change.
7. Contact Information:
For any questions or concerns regarding our refund policy, please contact us at:
• Email: maniedutechcbe@gmail.com
• Phone: 91 6235058808
• Address: No.43,First Floor, Sastri Road, Ram Nagar, Coimbatore-641 009.